Businesses Realize VoIP Cost Savings
If you’re a big corporation, investing in new technology means parting with thousands – even millions – of dollars.
In today’s money-saving environment, businesses are beginning to see the benefit of IP-based networks, IP phones and related technology – but their priorities are fortifying the proportion of their total voice capabilities dedicated to IP, before expanding VoIP capabilities to new locations.
At least one research firm now predicts U.S.-based businesses will rapidly adopt VoIP technology over the next few years – largely because of the cost savings associated with the technology.
According to Scottsdale, Ariz.-based In-Stat (News – Alert), VoIP penetration in U.S. businesses will reach 79 percent by 2013, compared with 42 percent today. The numbers, part of the “U.S. Business VOIP Overview: Optimization Trumps Expansion” report, is based on companies that have VoIP solution deployed in at least one location.
David Lemelin, an analyst with the firm, said VoIP adopters have a good understanding of the costs associated with VoIP.
“[They] have oriented their limited budgets to optimizing efficiency and savings by replacing legacy TDM voice solutions,” Lemelin said. “With businesses opening up fewer new locations than we have seen in recent years, much of this current investment is occurring at headquarters locations where efficiencies and savings can be maximized.”
According to the study, Hosted IP Centrex has surpassed Broadband IP Telephony as the leading revenue-generating, carrier-based business VoIP solution. Additionally, 33 percent of businesses that have already deployed VoIP solutions report that recent economic conditions have caused them to slow additional deployment plans, compared with 30 percent reporting no change in plans.
Furthermore, broadband IP telephony revenues continue to grow and will more than double by 2013, compared with 2008. This growth will be fueled by single-user applications among increasingly distributed and mobile workforces.